Employee Support Coaching

What techniques do coaches use in a business setting?

There are many tools and methods available to coaches working within a business environment. Some of these include:

Planning

  • Developing an ability to articulate vision, values, strategies, goals, and alignment
  • Aiding a coachee in setting strong goals and developing a plan to move forward, with an eye to obstacles and other issues
  • Helping the coachee set priorities and distinguish what’s most important to focus on

Performance

  • Meeting regularly, with topical assignments to consider in between
  • Personality / behavioral assessments to help the coachee understand their current strengths and pinpoint areas for development
  • Gently encouraging coachees out of their comfort zone
  • Celebrating wins and empathizing with losses
  • Recommending books, lectures or other sources of information for growth

Communications

  • Listening well and asking powerful questions to help the coachee solve their own problems
  • Helping employees gain awareness of non-verbal communication and the best ways to share information
  • Practicing difficult conversations and skill-building via role playing

Team Building

  • Creating systems and surveys to track the impact of coaching on the organization itself and on participants in coaching
  • Clearly defining priorities and expectations
  • Building skills to communicate more effectively face to face (not by memo or e-mail) up and down the organization
  • Developing approaches to instill confidence in staff members and their work

Coaching is a partnership, not a hierarchy. The coach’s expertise lies in the ability to help the coachee think strategically, better understand themselves and others, and develop their own solutions.